Ordering Help & Tips:

INTRODUCTION: Once you have "Logged-In" you will be taken to a "Viewing Information Page" which contains a great deal of informative information. To proceed to your individual gallery click on your personal link (ie: Joe's Gallery). By clicking on the "Gallery" link you will be taken to the shopping cart. This is also the "Photo Gallery" page. If chose to start your order and have to return to it later you can. Your order will be saved for you on your computer where you can pick up where you left off.

"Tip": If you become confused at any point of the process click on the "Photo Gallery"link and you will come back to the starting location. From this or any screen you may click on "View Gallery" on the left side of the screen and choose from any listed links.

PLACING AN ORDER STEP BY STEP:

Purchasing Individual Images :

After you click on the "Gallery" link you will arrive at the "Photo Gallery" page. You will see a collection of images across the bottom of the page. These are a sample of images that are available to view or purchase. You may order your enlargements from this link.

# 1 Click on any image of your choice. You will see your chosen image.
# 2Click on Add/View Cart. Next to the word "Pack/Size/Item" Click on the pull down option and choose your image size.
# 3Click on "Add to Cart" (lower left side). You can continue to order additional images or proceed to check out.
# 4Click on the "Check Out" link.

A second screen now opens.

# 5If you have completed shopping and wish to have the Material Shipped . You can check out at this time by clicking on the "Check Out" link (lower right), filling in the required information and choosing to place you order through Pay Pal or Email.
# 5AIf you have completed shopping and wish to save the shipping fee and pick up your order, In the Shipping & Handling box click on Pick Up-No Shipping . You can then continue to check out by clicking on the "Check Out" link (lower right), filling in the required information and choosing to place you order through Pay Pal or Email.

"Tip": You may chose to Email your order if you have concerns about the assembly of your order. We will check it and if it's ok your done. If it needs an adjustment we will help you with it. This may be helpful before making a credit card purchase.

I've tried to make the shopping cart as easy to use as possible and I realize it can still be confusing so if you have any questions or suggestions, please feel free to email us @ fotoimages@fotoimagesohio.com or phone us at 330-274-0249. We can go into your shopping cart and work it out with you over the phone in most cases.

General Information:

PHOTO GALLERY: The photo gallery is the first page that you will see upon entering the shopping cart. There are a lot of features including music (which can be turned off if you prefer). This is your start page. You will also come back to the same page by clicking on the "Photo Gallery" link on the left. When you click on the link "View Gallery" (lower left). You will see your options on the left side of the page. You may use these links to view the different categories. The pricing and information for standard enlargements are listed there. Simply click on the image(s) you wish to purchase and click on the "Add/View" link & "add to cart" or proceed to checkout.

IMAGE NUMBERS: All of the images have numbers and in some cases letters as well. An image with an "N" after the number means that a high resolution version of that image is available. This is primarily beneficial for advertising and commercial accounts in general. All images are posted in a standard JPG format. If you would like a high resolution image (provided it's available) please contact us.

CLIENTS ONLY: In the "My Account" folder you will see all of your information in reference to payments, agreement form, deposits etc. Also if you wish to make a payment or would like to pay your invoice through Pay Pal; in the "Tax" pull down box in the check out page you will see your deposit deducted from you invoice total and you will see your "Current Invoice Summary" amount. There will also be a printed "Current Invoice Summary" in your "My Account" folder.

VIEW GALLERY: THIS IS PROBABLY THE MOST VALUABLE OF THE FEATURES. When you click on the "View Gallery" link (bottom left) you will see a list folders. These folders list the available options, My Account, & available albums and frames (as they apply).

SHOPPING CART HELP BUTTON : This is the third button from the left. It will give you a lot additional help information about the shopping cart features. There is also a second "Help" link on the first page of the order form. It's across from the box marked "Unit Price" and below the "Preview" link on the right hand side.

MUSIC: This feature can be turned off if you chose. There are more music choices coming in the future. We try to include music of the seasons.

SLIDE SHOW: To start the slide show simply click the arrow at the center/bottom of the page. It will begin automatically. There is a seven second delay
(which you can adjust) between images so please be patient.

SHIPPING & HANDLING / PICK UP OPTION: A one time shipping and handling fee will be applied to all invoices that are to be shipped upon completion. You may chose to pick up your order and save the shipping fee. Both of these options are in the check out area of the shopping cart.

Images (with text added): Adding text to your photographs, names, dates, events etc. can now be added to any size portrait. There are numerous colors and font styles to choose from. You may choose to have all or only a portion of this process applied to your order. We will contact you with layout examples of your image(s) with the text added for your approval.

ADDITIONAL IMAGES OPTIONS: This option is not listed in the shopping cart but is available. Please inquire if you have an interest in this process. Print Preservative Protection is a protective finish that is applied to your photographs. This finish helps to resist damage as a result of sunlight and air pollutants. It also allows the photographs that might be handled to be wiped clean with a damp cloth.

PAYMENT OPTIONS: Credit card orders are handled through "Pay Pal". Simply follow the links to place your order. Your order may also be emailed by completing your order and then clicking on " Email order". You will receive a message: "Order successfully placed. Thank you. Click here to see your email order". When you click on the word " here" you will see your order. I will review it and call you if there are any questions. If you change your mind simply click on the "X" in the order successfully placed box and it will cancel your email order. Please feel free to contact us if you have a problem (330-274-0249). If you prefer I can go into your shopping cart and work it out with you over the phone.

AVAILABLE SOON: "Graphic Overlays & Green Screen"

We've tried to make the shopping cart as easy to use as possible and we realize it can still be confusing so here are some "tips" and suggestions that may answer your questions. If you have any questions that you can't get answered here or suggestions, please feel free to email us @ fotoimages@fotoimagesohio.com or phone us at 330-274-0249.

Below you will find listed:
A brief " General Information " section of the shopping cart features.
An " Ordering Help & Tips " section.