Q
Will my images have a copyright in a viewable area of the images?
A
Yes they will unless there is an agreement to release the rights to the image(s) also know as a "full rights buyout" or a "Royalty-Free License".

Q
What does "Full Rights Buyout, Royalty Free and Rights Managed" mean?
A
This is a term used in the control of an image(s). If Foto Images maintains the rights to an image in any form (portrait, commercial, aerial, CD email, etc. the client cannot use that image for any purpose other than what is specified in an agreement form which is also known as a "Rights Managed" license. A violation is an infringement on a copyright. If Foto Images releases it's rights to an image (in most cases sells) the client is free to use that image in any form and as often as they wish with out any connections to Foto Images. This is known as a "Royalty Free" agreement.

Q
What and why do I need to agree and sign an agreement form (contract)?
A
An agreement form (contract) protects Foto Images as well as the client assuring complete understanding as far as a photography assignment requirements and the use of the images.

Q
How do you determine how we would be quoted and ultimately billed?
A
In most cases quotes and assignments are based on a complete job basis and all that the assignment entails. Commercial assignments are far more complicated and complex in structure and detail compared to a portrait assignment.

Q
What's the difference between commercial and portrait images?
A
Commercial images are always shot in high resolution where portrait images may or may not be.

Q
Can I have text included with my Aerial image?
A
Yes. This is a common request to have dates, titles etc. added to any commercial or personal application.

Q
If I have my business photographed from the air, can you retouch the image?
A
Yes in most cases there is no problem however large amounts of retouching will increase the cost.

Q
What is Art Illustration?
A
Shown are examples of the photography process combined with an art director's illustration.

Q
Do you offer Aerial photography for business?
A
We offer customized Aerial photography of individual homes and business locations.

Q
Can I use a personal friend as a model with my project?
A
Yes, you can have a professional, an individual that works for Foto Images or a person of your choice. A signed release is required.

Q
Do you provide digital photography and retouching?
A
Yes we are 100% digital and yes we do offer retouching. We also offer retouching and photograph repairs on old photographs etc.

Q
Is your business part of a franchise and if I send you information in an e-mail or fax how do I know who will receive it?
A
No, I am the sole proprietor. I receive and read all e-mails and faxes.

Q
How long will you post my images?
A
All images are posted for a minimum of 15 days. In most cases they are displayed at least 30 days. Again, please contact us if more time is needed or if you need to have your images re-posted.

Q
How long before I can see my images?
A
This depends on requirements of the assignment.

Q
Who has access to my username and password?
A
The only people that have access to the client's username and password are: Foto Images and the client.

Q
How long before my order is complete?
A
This depends on requirements of the assignment, in most cases a week or less.

Q
How long do you keep my images? Can I order more in the future?
A
The client's images are kept on file indefinitely. You may order additional images at any time. Just give us a call.

Q
Will you ship my order to me?
A
Yes, Payment may be made on-line, or in person. Materials will not be shipped postage due.

Q
What is the best way to contact you?
A
The numbers are listed above.

Q
May I call and place an order for additional enlargements?
A
Yes you may however we will not release any materials until the invoice is paid in full. Additional pricing may be found on the "Copy & Processing" page.

Q
Why is there a copyright on my images?
A
This is done to prevent illegal copying of our work. The previews have a watermark across the front of the image. This is removed when the enlargements are produced. The final enlargements will have a copyright only in the corner of the image.

Q
What is the difference between Matte and Gloss finishes? What do you recommend?
A
The Gloss finish creates a more modern look. The Matte finish creates a softer effect more commonly used in portraits.

Q
What is Image Embossing and Print Preservative Protection?
A
Image Embossing provides the client the opportunity to have text printed on their images. Print Preservative Protection is a finish that is applied to the finished photographs which protects them from ultraviolet light and fingerprints etc. in a case where the images may be handled. Pricing can be found in the "Copy & Processing" page.

Q
Do you offer frames, plaques, albums, mounting etc?
A
Yes, we have a supplier that carries most anything you need. Some additional pricing may be found on the "Copy & Processing" page.